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SLA Compliance by Region
Each tile represents a region. Colour indicates SLA compliance level for the selected period.
≥ 90%
70–89%
< 70%
No data
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SLA Heat Map — by Site & Region
Sites coloured by SLA compliance %. Reveals region-level and site-level patterns.
≥ 90%
70–89%
< 70%
No data
| Region / Site | Site Name | Tickets | Within SLA | Breached | Compliance |
|---|---|---|---|---|---|
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MTTR Trending
Mean time to repair by month. A rising trend signals escalating asset problems.
Planned vs Unplanned Maintenance
Industry target: 80% planned / 20% reactive.
Current ratio
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Fault Recurrence Detection
Sites where the same fault type recurred ≥ 2 times within the recurrence window.
| Site | Region | Fault Type | Occurrences | First Seen | Last Seen | Span (days) |
|---|---|---|---|---|---|---|
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